Overview

Overview

Telecom+UC Training was founded on a single premise: to provide best in class IT Telecom and Unified Communications training by industry experts to enterprise end users and vendors alike. Read on about our mission, our instructors, and how we can work with you.iStock_leade_lead

Our Mission

At Telecom+UC Training our mission is: to provide programs that help network professionals expand their expertise and advance their careers with a business-focused understanding of network technology.

  • Far too much of the training budget has gone to certification classes that assume the important decisions have already been made, and all that remains is the job of configuring equipment to implement the solution.
     
  • While there is certainly a need for that type of implementation training, our programs teach networking from the ground up. 
     
  • We provide courseware that is vendor independent and prepares people to develop into management level roles.
     
  • We help people to understand the technologies, recognize how they relate to business objectives, and provide a practical methodology for designing, building, and maintaining critical enterprise networks and services.

Our curriculum runs the gamut from introductory level to advanced business and technology planning. Some courses are lecture-driven while others are hands-on, but all look to engage the participants in the learning process and anchor the lesson with exercises that relate to the real-world challenges they will face.

Telecom+UC Training programs teach networking professionals how to analyze requirements, explore the full range of potential solutions, and approach design issues creatively to deliver a solution that is operationally sound and business-driven.

Our Instructors

Our other great strength is the ability to attract the best talent in the fastest developing areas in networking. Our instructors are true industry experts, who develop and present their own programs. Our business model is based on putting your people in direct contact with the experts who are at the leading edge of their respective fields. You’re not getting a “trainer”, but a recognized authority with the ability to field questions and provide a context that goes far beyond rote memorization.

All of our instructors have taught for BCR Training, and several are featured speakers at industry conferences like VoiceCon and InterOp. Most have contributed numerous articles and posts to Business Communications Review, NoJitter, and UC Strategies. A few have even published books in their specialty areas. What they all share is a dedication to professionalism and the ability to deliver a program that engages, enlightens and enriches the attendees.

How We Can Work With You

There are many vehicles to deliver training for network professionals, but the key is determining the best vehicle for the specific task. Basic skills and vocabulary can be taught with a well-designed self-study or computer-based training program. However, the development of conceptual skills requires a richer and more substantial learning experience. For developing those higher-level skills, the best vehicle is still a knowledgeable instructor, a well-designed program with exercises that involve the participants, and the ability to ask questions and share ideas with a true expert.

Most organizations have a training and development program in place, and we specialize in integrating our programs into your overall training plan. We offer a range of programs that can be tailored to fit your specific needs and requirements. That might involve a single class for a targeted audience or the development of a curriculum that takes your people from the basics to whatever level is required for their jobs. Our course materials are highly configurable, so we can assemble a program that is exactly tailored to your specific needs and can address the most leading-edge topics in enterprise network.

At Telecom+UC Training, our specialty is to recognize what fundamentals you have instilled and provide the overall perspective and business context that is so vitally important. 

Our training program designers can work with you to understand your environment, determine your needs, and develop a solution that will provide the best results and the best value.

 

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